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Contact

Contact and technical support

Write to us on WhatsApp: that is our main channel. We also run the email and the Telegram ourselves.

Whether it is before you buy, or you are already a client and need technical support, or you just want to follow the community, each case has its own section below.

Community: Telegram · Instagram · TikTok

Which channel to use before you buy

WhatsApp, and email or Telegram just as well: the same channel covers any question before you pay.

Ask us whatever you need to confirm before signing up: the breakdown on pricing, the six steps on how it works, or whether the bot is compatible with your particular prop firm.

Write to us on WhatsApp at +34 613 74 59 56, at fondeobot@fondeobot.com or on Telegram, and we answer with the same information that is on this site.

Which channel to use if you are a client and need technical support

The same channels as before buying, with WhatsApp first: there is no separate route for people who already have the bot.

If the bot is already installed and you have a fault or a question about how it works, write to us on WhatsApp, by email or on Telegram, the same as before buying.

It is technical support for the software: we fix faults and answer questions about how it works. We do not give opinions on your trades and we do not manage your account.

Where to follow the Fondeobot community

On the community Telegram channel, on Instagram and on TikTok: that is where we post content, not where we answer specific questions.

If you want to follow updates or see content without writing to us directly, there are the Telegram channel, Instagram and TikTok.

To sort out something specific about your account or your purchase, use WhatsApp or the email from the sections above.

Frequently asked questions

Can I write to you if I am not a client yet?
Yes. WhatsApp, the email and the direct Telegram are there for any question before you buy, not only for people who already have the bot. If you become a client later on, they are the same channels you use for technical support.
Do I have to be a client to join the Telegram community channel?
No. The community channel is open: you can join even if you have not bought the bot yet. It is separate from the direct channels — WhatsApp, email and the direct Telegram — which are where we answer questions and handle support for your specific account.
Where do I follow Fondeobot updates and the community?
On the community Telegram channel, on Instagram and on TikTok. That is where we share content and updates; to sort out something about your account or your purchase, the right channel is WhatsApp or the email.